New York Life Introduces Custom Whole Life Insurance Product; Only Company to Offer Whole Life Product with Flexibility Giving Customers the Choice to Limit Premium Paying Period

NEW YORK–(BUSINESS WIRE[1])–Aug. 7, 2006–New York Life Insurance Company announced today the introduction of Custom Whole Life Insurance, which provides the quality features and coverage of whole life insurance and allows customers to decide how long they want to pay premiums by choosing a policy paid-up date at the time of purchase. Once the policy is paid-up consumers have the...

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Governor Abbott Announces Agreement With Health Insurers to Continue Payment Parity for Telehealth

On September 25, 2020, Governor Greg Abbott announced via press release[1] that Texas’ major health insurers have agreed to continue reimbursing network healthcare providers for telehealth appointments at the same rate which they pay for office visits through the end of 2020. According to the press release, “while the agreement applies only to state-regulated plans, both the Employee Retirement System...

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COVID-19-related insurance regulatory developments

The COVID-19 pandemic has prompted a significant amount of insurance regulatory activity for both life and property & casualty insurers. This alert summarizes the current state of some of the most notable COVID-19-related developments over the past nine weeks since the US Federal government declared a state of emergency, including (1) state mandates and requests for extending grace periods for...

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Insurance Customer Playbook: Personalization Prevails

Our always on, digital world is transforming consumer expectations and the way they interact with businesses. This new reality means that delivering value to consumers[1] has become more necessary, yet also more complicated for insurers. Pricing is highly competitive. Products are quickly commoditized. Customer loyalty is scarce, with consumers easily switching among providers. In this marketplace, your customer experience is...

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